DO YOU ACCEPT RETURNS?
We accept returns if it meets the following conditions:
- The item is from our online store, with proof of purchase
- The item has no damages and is not used in any way
- The request for a return must be sent within 30 days of delivery
To ask for a return, please contact our support team at firstname.lastname@example.org
ARE RETURNS FREE?
Returns within the US are free. You can refer to the delivery paper within your package to see how to process your request for return.
Returns from outside the US are the responsibility of the buyer.
Contact our support agents through our email, email@example.com, for more details.
HOW LONG DOES IT TAKE TO PROCESS A RETURN?
Returns are confirmed within 14 days of receiving the package at our warehouse.
Once your return is accepted, the reimbursement, exchange, or credit is issued for another 14 days of our services accepting your return.
DID NOT FIND WHAT YOU ARE LOOKING FOR?
Email our support team at firstname.lastname@example.org and let our representatives help you with your concerns.